Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with the operator of the informational website germes.casino when you access and use the casino profile page identified as Casino Hermes (the "Profile Page"). These Terms are effective from 6 November 2025 and apply to all visits and use of the Profile Page from that date onward.

germes.casino does not operate any online casino, does not accept bets or real-money deposits, and does not provide gambling services. The Profile Page provides information about third-party operators, including entities historically associated with "Casino Hermes". In particular, the data available as of 2025 confirms that Casino Hermes is not licensed by the UK Gambling Commission and that offering or marketing remote gambling to players in Great Britain without a UK licence is illegal. If you are located in the United Kingdom, you must not use any information on this site to participate in unlawful or unlicensed gambling.

Definitions

For the purposes of these Terms, the following definitions apply. These definitions are intended to clarify your relationship with germes.casino and to distinguish the informational services provided here from any third-party gambling services operated elsewhere.

Operator means the legal or natural person that operates the website germes.casino and publishes the Profile Page titled Casino Hermes. The Operator is not the same as any third-party casino brand described on the Profile Page.
Website or germes.casino means the online information platform accessible via standard internet browsers, including all content, tools, and pages, such as the Profile Page dedicated to Casino Hermes.
Profile Page means the specific informational page at germes.casino concerning the brand commonly referred to as "Casino Hermes", identified internally as Casino Hermes.
Third-Party Casino Operator means any external gambling operator or group, including entities such as Engage Entertainment Group S.A., Engage Entertainment Group Inc., Tall Mountain Limited, and any associated brands such as Rome Casino, Diceland, and Black Diamond. These entities are not owned or controlled by germes.casino.
Services means the informational, review, comparison, and referral services provided by germes.casino regarding online gambling operators, including text, ratings, risk summaries, and links to external sites.
User or You means any person accessing or using germes.casino, including the Casino Hermes Profile Page, whether or not they create an account on germes.casino.
Player means a User who chooses to open an account with, deposit funds to, or place bets at a Third-Party Casino Operator. Any such activity is conducted solely on the third party's website and is subject to that operator's own terms and regulatory status.
Bet or Wager means a stake placed by a Player with a Third-Party Casino Operator on the outcome of a game, event, or random number generator. No bets or wagers are accepted or processed on germes.casino.
Bonus means any incentive, promotion, credit, free spin, or similar offer made by a Third-Party Casino Operator to a Player, typically subject to specific wagering requirements and conditions set by that operator.
Content means all information, text, graphics, reviews, risk assessments, and other materials published on germes.casino, including any descriptions of licences such as historical references to Curaçao licence number 8048/JAZ and statements concerning the absence of a UK Gambling Commission licence.
UKGC means the UK Gambling Commission, the regulator responsible for licensing and supervising commercial gambling in Great Britain.
Affiliate Program means any marketing arrangement under which germes.casino may receive compensation from Third-Party Casino Operators or related networks, including networks such as "Revenue Giants", in exchange for referring Users. Such programs do not give germes.casino any control over the operators' conduct or regulatory compliance.

Account Registration

germes.casino may offer optional User features such as accounts, subscriptions, or personal preference settings. These features are separate from any player accounts held with Third-Party Casino Operators and do not enable you to place bets or manage balances at Casino Hermes or related brands.

Eligibility and Age Requirements

Minimum age: You must be at least 18 years old to use germes.casino. By accessing the Website, you confirm that you are 18+ and legally capable of entering into binding agreements under the laws that apply to you.
UK-specific restriction: Under UK gambling law, remote gambling services offered to players in Great Britain must be licensed by the UKGC. The information available as of 2025 indicates that Casino Hermes is unlicensed for UK players. If you are resident in, or accessing the Website from, the United Kingdom, you may only lawfully gamble with operators licensed by the UKGC, and you must not use this Website to facilitate play with unlicensed offshore operators.
Jurisdictional responsibility: You are solely responsible for ensuring that your use of any Third-Party Casino Operator complies with all applicable laws and regulations in your country of residence and location of access.

Creating an Account on germes.casino (If Available)

Registration data: If account creation is offered, you must provide accurate, complete, and up-to-date information, including a valid email address. You must not impersonate another person or use false details.
Email verification: The Operator may request that you verify your email address via a confirmation link or code before enabling full access to account features.
Password security: You are responsible for keeping your login credentials confidential and for all actions taken under your account. You must notify the Operator promptly if you suspect unauthorised use.
No gambling wallet: Any account on germes.casino is strictly informational. It does not hold funds, process payments, or act as a gambling wallet, and it is entirely separate from any account you may open with Third-Party Casino Operators.

KYC and Third-Party Casinos

Third-party verification: If you choose to open an account with Casino Hermes or any related brand, that operator may request identity, age, and address verification (KYC) such as copies of identity documents, proof of address, and payment method verification. These processes are governed exclusively by that operator's terms.
No control by germes.casino: germes.casino is not involved in collecting or verifying KYC documents for Third-Party Casino Operators and cannot influence their approval, rejection, or timing.
Risk note for UK players: Because Casino Hermes is not licensed by the UKGC, UK players do not have access to UK-approved Alternative Dispute Resolution (ADR) and may face ineffective complaint handling by offshore authorities. You should take this into account before dealing with any unlicensed operator.

Betting & Gameplay Rules

germes.casino is an informational platform and does not offer betting, games, or interactive gambling services. All betting and gameplay activities referenced on the Casino Hermes Profile Page occur exclusively on external websites operated by Third-Party Casino Operators, if at all. The following provisions clarify how you should understand any betting-related information displayed on our Website.

Informational Nature of Betting Data

No bets on germes.casino: You cannot place bets, spin reels, or participate in live casino games through germes.casino. Any references to minimum or maximum bets, RTP (return to player), or available game types are descriptive and based on external sources as of 2025.
Third-party rules apply: Actual betting limits, game rules, and payout structures are determined solely by the Third-Party Casino Operator and may differ from the information shown on the Profile Page.
Fairness and software: Statements about fairness, RNG certification, or game providers refer to information publicly claimed by the operator or third-party reviewers. We cannot independently certify game integrity, especially where the operator's licence status is unclear or offshore.

Conduct in Live Casino and Chat Environments

Third-party environments: If you access live casino tables or chat rooms provided by Casino Hermes or related brands, you must comply with their user conduct rules, including prohibitions on abuse, harassment, discrimination, and unlawful behaviour.
Prohibited conduct: You must not engage in insults, threats, hate speech, spamming, collusion with other players, use of bots or automated tools, or any form of fraud or advantage play that breaches the operator's terms.
UK compliance perspective: For users in the UK, participation in live casino or chat environments run by unlicensed offshore operators may be inconsistent with the UK regulatory framework and leaves you without UKGC oversight or ADR. You should refrain from using such services.

Bet Cancellation and Modifications

No control by germes.casino: germes.casino has no technical or contractual ability to accept, cancel, void, or modify bets placed with Third-Party Casino Operators. Any such decisions are solely at the discretion of the relevant operator, under its own terms.
Operator-side policies: In general, third-party terms may allow operators to void or adjust bets in cases of obvious error, technical malfunction, breach of rules, or suspected fraud. Historical reports indicate that some operators associated with Casino Hermes have exercised broad discretion in this regard.
User responsibility: Before placing any bet with a Third-Party Casino Operator, you should carefully review that operator's own betting rules, error-handling policies, and complaint procedures. If you are a UK resident, you should instead choose a UKGC-licensed operator offering clear and enforceable protections.

Bonus Terms

The Casino Hermes Profile Page may describe or summarise bonuses, promotions, or loyalty schemes offered by Third-Party Casino Operators. Such information is for general guidance only. As of 2025, Casino Hermes and related brands have been repeatedly associated with restrictive and sometimes predatory bonus conditions, and with a lack of UK regulatory oversight.

Bonus Activation and Wagering Requirements

Operator rules prevail: Every bonus is governed by the Third-Party Casino Operator's own terms. These typically include minimum deposit amounts, maximum bet limits while wagering, game restrictions, and expiry dates.
Wagering obligations: Bonuses frequently require wagering the bonus amount and/or the deposit multiple times (for example, 30x-60x or higher) before any winnings can be withdrawn. Some operators may impose higher or unclear wagering requirements that are difficult to meet in practice.
Timeframes and expiry: Bonuses may expire within a set timeframe (e.g., 7-30 days from activation). Historical reports suggest that some operators associated with Casino Hermes have applied strict deadlines and forfeited balances where requirements were not met in time.

Prohibited Games and Actions

Game restrictions: Many bonuses exclude specific games (e.g., table games, progressive jackpots, or certain high-RTP slots) or count them at a reduced percentage toward wagering.
Bonus abuse clauses: Operators commonly prohibit patterns deemed "bonus abuse", such as low-risk betting strategies, wagering above permitted limits, using multiple accounts, or colluding with others. Reports indicate that some brands linked to the Revenue Giants network have invoked such clauses broadly to justify confiscations.
UK player risk: Because Casino Hermes is unlicensed in the UK, any disputes about bonus confiscations or ambiguous rules cannot be escalated to a UK-approved ADR body. UK players therefore face elevated risk when engaging with such promotions and are strongly advised to avoid them.

Combining Promotions and Changes

Non-cumulative offers: Many operators restrict Players to one active bonus at a time and prohibit combining multiple promotions unless explicitly permitted.
Operator's right to amend: Third-Party Casino Operators typically reserve the right to alter, suspend, or withdraw bonuses at their discretion, sometimes with limited or no prior notice. This has historically contributed to complaints about lack of transparency at certain offshore brands.
Informational disclaimer: Any bonus-related descriptions on germes.casino are non-binding summaries. You must always read the full, current terms on the Third-Party Casino Operator's website and, if you are in the UK, ensure that any gambling activity is undertaken only with UKGC-licensed operators.

Payments & Withdrawals

germes.casino does not process deposits, withdrawals, or payments of any kind. The Casino Hermes Profile Page may describe payment methods and payout practices used by Third-Party Casino Operators, but all financial transactions occur directly between you and the relevant operator.

Deposit Methods and Limits

Typical methods: Third-Party Casino Operators may offer deposits via credit and debit cards, e-wallets, bank transfers, vouchers, and cryptocurrencies. The exact options, fees, and limits are set by the operator and may differ from those mentioned on the Profile Page.
No custody by germes.casino: germes.casino never holds your money, does not intermediate payments, and is not a party to any payment or gambling contract between you and a Third-Party Casino Operator.
Jurisdiction and card use: Use of cards or payment methods with offshore, unlicensed operators may breach the terms of your financial institution or applicable law. UK users should be aware of regulatory measures aimed at restricting card use for gambling in certain circumstances.

Withdrawals, Fees, and Processing Times

Operator policies: Withdrawal limits, processing times, and fees are determined solely by the Third-Party Casino Operator. Reports concerning Casino Hermes and related brands highlight extended pending periods, low withdrawal limits, and frequent requests for repeated documentation.
Confiscation risks: Complaints logged with industry watchdogs indicate that some operators in the same group have confiscated winnings under broad interpretations of bonus rules, alleged "irregular play", or unclear terms. Because these operators are not UK-licensed, Players have limited practical recourse.
No financial protection: Funds held with offshore, unlicensed operators are not protected by UK deposit protection schemes or specific consumer safeguards designed for regulated financial services.

Refunds, Chargebacks, and Disputes

No refunds by germes.casino: As we do not handle deposits or bets, we cannot issue refunds, reverse transactions, or intervene in chargeback disputes between you and payment providers or Third-Party Casino Operators.
Chargeback consequences: Some operators may treat chargebacks as a breach of their terms and may close accounts or blacklist Players. You should consider this carefully and seek independent legal or financial advice before initiating any chargeback.
UK regulatory position: If you are based in the UK and experience payment-related problems with an unlicensed offshore casino, the UKGC has limited powers to assist you, and complaints to offshore authorities (such as historical Curaçao licence holders) have often proved ineffective in practice.

Limitation of Liability

This section sets out the scope of the Operator's responsibilities and limitations regarding your use of germes.casino, including the Casino Hermes Profile Page. Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

Operator's Obligations

Information accuracy: The Operator endeavours to ensure that information on germes.casino is accurate, balanced, and up to date as of 2025, including statements about licensing, corporate links (e.g., Engage Entertainment Group S.A./Inc., Tall Mountain Limited), and risk assessments derived from reputable watchdog sources.
No guarantee of completeness: Due to the opaque corporate structures and changing regulatory frameworks (e.g., Curaçao licensing reforms under the LOK framework), the Operator cannot guarantee that all information relating to Casino Hermes or associated entities is complete, current, or free from error.
No control over third parties: The Operator does not operate Casino Hermes or any other referenced brand, cannot influence their policies, and is not responsible for their actions, omissions, or the outcome of any games or transactions.

Exclusions of Liability

Third-party actions: To the maximum extent permitted by law, the Operator is not liable for any loss, damage, or claim arising from your dealings with Third-Party Casino Operators, including account closure, delayed payments, confiscation of winnings, bonus disputes, or technical failures of their platforms.
Technical issues: The Operator is not liable for any interruption, delay, or inability to access germes.casino caused by technical failures, maintenance, viruses, DDoS attacks, network issues, or incompatibility with your device or software.
Indirect losses: The Operator is not liable for any indirect or consequential loss, loss of data, loss of profits, or loss of opportunity arising in connection with your use of the Website, whether foreseeable or not.

Limitation of Maximum Liability

Monetary cap: Subject to the mandatory rights you may have under applicable law, the total aggregate liability of the Operator to you arising out of or in connection with these Terms or your use of germes.casino shall not exceed the greater of £100 or the total amount (if any) you have paid directly to the Operator for access to premium features of the Website in the twelve (12) months preceding the event giving rise to the claim.
No liability for stakes: As the Operator does not accept bets, any stake or wager placed with Third-Party Casino Operators falls entirely outside the Operator's responsibility, and the Operator's liability can in no circumstances extend to the amount of any bet, wager, or potential winnings lost at a third-party site.

Intellectual Property Rights

All intellectual property rights in the Website and its Content, including text, graphics, logos, layouts, and software used to operate germes.casino, are owned by or licensed to the Operator and are protected by applicable copyright, trademark, and other intellectual property laws.

Ownership and Permitted Use

Protected content: The structure and compilation of the Casino Hermes Profile Page, including risk assessments and regulatory summaries relating to Casino Hermes, are original works protected by copyright.
Limited licence: The Operator grants you a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes in accordance with these Terms.
Attribution of third-party marks: Any third-party trademarks, trade names, logos, or brand names appearing on the Profile Page (including those of Casino Hermes and related brands) remain the property of their respective owners and are used for identification and informational purposes only.

Prohibited Uses

No copying or distribution: You may not copy, reproduce, modify, publish, distribute, transmit, or otherwise exploit any part of the Website or its Content without the prior written consent of the Operator, except as permitted by applicable law (e.g., fair dealing for personal use).
No scraping or automated access: You must not use bots, spiders, or other automated tools to scrape or systematically retrieve Content from germes.casino for commercial purposes or to build competing services.
No misuse of brand references: You may not represent that germes.casino operates or is endorsed by Casino Hermes, Engage Entertainment Group, or any other Third-Party Casino Operator.

Privacy & Data Protection

The Operator processes personal data in accordance with its separate Privacy Policy, which forms part of these Terms and should be read carefully before you use germes.casino. That policy explains what data is collected, the legal bases for processing, how long data is retained, and your rights under applicable data protection laws, including the UK GDPR and the Data Protection Act 2018 where relevant.

Scope: By using the Website, you acknowledge that your personal data may be processed for purposes such as site security, analytics, content optimisation, and, if applicable, account management.
Third-party links: When you click through to Third-Party Casino Operators, their own privacy and cookie policies apply. The Operator does not control and is not responsible for how those third parties handle your data.

Changes to Terms

The Operator may update or amend these Terms from time to time, for example to reflect changes in law, regulatory guidance, or the information available about Third-Party Casino Operators such as Casino Hermes.

Notification of Changes

Publication: Any updated Terms will be posted on germes.casino with an updated "effective date" reflecting the date on which the changes take effect.
User notifications: Where changes are material, the Operator may provide additional notice, such as a banner on the Website, a pop-up upon login, or an email notification to registered Users (if such functionality is available).

Acceptance and Disagreement

Continued use: By continuing to access or use germes.casino after the effective date of updated Terms, you agree to be bound by those changes.
If you disagree: If you do not agree with the updated Terms, you must stop using the Website and, where applicable, close any User account you hold on germes.casino.

Termination & Suspension

The Operator may suspend or terminate your access to germes.casino, including any User account you may have, in accordance with this section. Termination or suspension of your access to the Website does not directly affect any accounts you hold with Third-Party Casino Operators, which are governed by their own terms.

Grounds for Termination or Suspension

Breach of Terms: The Operator may suspend or terminate your access if you materially breach these Terms or any other policies referenced herein.
Unlawful or harmful use: This includes using the Website to promote illegal gambling, attempting to circumvent regulatory restrictions (including UK gambling laws), engaging in abusive or fraudulent behaviour, or interfering with the security or integrity of the Website.
Regulatory or legal necessity: The Operator may suspend or restrict access to comply with legal obligations, court orders, or regulatory guidance, including guidance relating to UK users and offshore gambling.

Procedure and Effects

Notice: Where reasonably practicable, the Operator will notify you via the Website or by email (if available) of the reasons for suspension or termination and the effective date.
Account data: Upon termination, the Operator may retain certain information about your account for a period required or permitted by law, including for fraud prevention or record-keeping, as set out in the Privacy Policy.
No impact on third-party balances: Termination of your access to germes.casino does not entitle you to any refund or payment from the Operator and does not affect any funds you may hold with Third-Party Casino Operators, with whom you must liaise directly.

Governing Law & Jurisdiction

These Terms, and your relationship with the Operator in respect of germes.casino and the Casino Hermes Profile Page, are governed by and shall be construed in accordance with the laws of England and Wales, without prejudice to any mandatory consumer protection laws of your country of residence.

Dispute Resolution

Court jurisdiction: You and the Operator agree that the courts of England and Wales shall have non-exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or your use of the Website.
Consumer rights: If you are a consumer resident in the UK or another country of the United Kingdom, you may also be entitled to bring proceedings in your local courts where this is required by applicable consumer law.
Third-party gambling disputes: Any disputes relating to your bets, deposits, withdrawals, bonuses, or other dealings with Casino Hermes or other Third-Party Casino Operators are not covered by this dispute mechanism and must be pursued directly with the relevant operator or under the dispute resolution mechanisms set out in their own terms.

Regulatory Note for UK Users: As of 2025, Casino Hermes is not licensed by the UK Gambling Commission. UK players do not benefit from UKGC supervision or UK-approved ADR when dealing with this operator. The information on germes.casino is not an endorsement and is provided to help you understand these risks.

Contact Information

The Operator aims to provide transparent and accessible communication channels while acknowledging the limitations of publicly available data concerning the corporate structure behind Casino Hermes and related entities.

Website contact: You may contact the Operator of germes.casino using any contact or feedback form, ticket system, or messaging functionality made available on the Website from time to time. Availability of these tools may change and is not guaranteed.
Email and phone: As of the last update on 6 November 2025, no specific telephone numbers or dedicated public email addresses for the Operator of germes.casino are specified in the source data. If and when such contact details are provided on the Website, they should be used in accordance with the instructions given there.
Postal address: No verified physical headquarters, legal address, or mailing address for the entities behind Casino Hermes or for the Operator of germes.casino is specified in the available data. Accordingly, you should not send sensitive documents or payments to any address unless it is clearly published and verified on the Website itself.
Regulatory and consumer protection bodies: If you are located in the United Kingdom and wish to raise concerns about illegal or unlicensed remote gambling targeting UK players, you may consult the UK Gambling Commission's official guidance and contact channels. However, the UKGC's ability to intervene in offshore, unlicensed operations such as Casino Hermes may be limited.

Because of the opaque corporate structures and lack of verified public records relating to Casino Hermes, Engage Entertainment Group S.A./Inc., Tall Mountain Limited, and related entities, Users should exercise particular caution and seek independent advice before engaging in any gambling activity with such operators.